Founded in 2003, we're a boutique business performance consultancy that delivers results.


Milestones operate a virtual eco-system model whereby we co-opt from a select community of professional experts and business partners the brightest and best into client projects, ensuring that the right people and partners are delivering to the highest standards at all times.


Our clients have been delighted with this approach and seen the benefits of having true experts that have the right culture fit to their organisation, who can operate in a very lean and agile manner.


Put simply, we help you to overcome your obstacles.


So whilst the Milestones Focus and expertise is very much on Strategy, Performance, and Growth… we have associates and partners who specialise in other business-critical areas to ensure that we have the bases covered:

  • Accounting & Tax

  • Finance & Funding

  • IT & Technology

  • Legal & Property

  • Marketing & Sales

  • Systems & Process


  • We are very quality and excellence led business that believes passionately in 'doing it right first time'

  • One of our founding principles is around questioning ourselves and challenging ourselves about 'How can we do it better every day'

  • Milestones operate in a fair, transparent and open manner at all time and work to high levels of honesty and integrity

  • As such, we select associates and partners who possess and share our passion

  • We want to make it enjoyable and positive, so we will flex the way we work to suit you. We can be as real or virtual as required, but we like to embrace technology to help us work in the most efficient and effective partnership with you as possible



  • Milestones operate at ISO9001:2015 standards and have run and managed successful projects supporting clients achieving this standard

  • We are BQF Licenced EFQM Lead Assessors, also having led organisations through the process to regional award-winning results

  • Milestones hold British Psychological Society Level A & B Certificate in Occupational Testing, as well as holding International Coaching Federation certificate in Leadership Coaching

  • We manage projects with structure and adopt Agile project management methods whilst being APM licensed Prince2 practitioners

  • Milestone have Lean Six Sigma green belt certification and hold IoD diploma in company direction status

  • We are Miller Heiman certified professionals in both Account Management and Sales Management

  • Milestones is a TEAM accredited service provider



An experienced NED, Chair, Strategic Advisor, CEO and Business Improvement, Growth and Funding consultant, Miles thrives on making businesses stronger and more profitable by creating positive change environments enabling businesses to achieve their vision. Miles’ key strengths are; developing, implementing and realising effective ‘Business Strategy’, improving ‘Organisational Performance’ across the three critical facets of people, process and systems,  and driving effective ‘Business Development and Growth’ from a holistic perspective.


A business leader and transformational change expert who specialises in driving business & process improvement and developing quality focused continuous improvement cultures in organisations. Miles is well versed and practiced in using best practice business planning and strategy tools, operational excellence processes and project & process methodologies, along with leading organisations through compliance and quality standards including ISO9001:2008/2015 and EFQM accreditations.



  • Financial Services, IT BPO and Recruitment/RPO solution sales for 18years

  • Worked in the recruitment & staffing sector since 1998

  • Provided management and business consultancy into recruitment agency and recruitment supply chain sectors since 2004

  • Exec Director level experience in the agency space, bill & pay back office space and also umbrella/psc space

  • Funding raise, MBO M&A and trade sale experience

  • Provision of NED Advisory and Director coaching and mentoring since 2015


Key Strengths

  • Business Strategy

  • Business & Growth Funding

  • Leadership Coaching & Mentoring

  • Organisational Performance Management

  • Change & Transformation Management

  • Stakeholder & Client Management

  • Process Improvement

  • Business Process Re-engineering

  • Talent Management

  • Strategic Business Development

  • Product/Proposition innovation, development and evolution

  • Key Account Management Methodologies

  • Bid & Tender Process

  • Quality, compliance & excellence